Refund policy


Filthy Rituals Apparel


Return & Refund Policy

Last updated: December 26, 2025



Filthy Rituals Apparel operates on a made-to-order production model. All items are produced upon purchase. By completing checkout, customers acknowledge and agree that all returns, refunds, and exchanges are governed exclusively by this policy.





Returns



Due to the made-to-order nature of our products, we do not accept returns.


Returned items will not be restocked, refunded, or credited.





Refunds



We do not offer refunds, partial refunds, or order reversals under any circumstances.


Once an order has been placed and production has begun, it is final.





Exchanges



Because all items are made-to-order, we do not offer traditional one-for-one exchanges.



Exchange Eligibility



Exchange requests must be submitted within 30 days of delivery. Items must be unworn, unwashed, and in original condition.


Approved exchanges are processed as store credit only, subject to the following terms:


  • Store credit is issued for the item price only
  • Original shipping fees are non-refundable
  • Customers are responsible for return shipping costs
  • Store credit must be used to place a new order, which will incur standard production and shipping fees
  • Replacement items are not shipped automatically and require a new order to be placed using the issued credit



We do not offer free exchanges for sizing, style, color preference, or buyer error.





Damaged, Defective, or Incorrect Items



If an item arrives misprinted, damaged, or incorrect due to a fulfillment error, you must contact us within 7 days of delivery with photo evidence.


Once verified, we may, at our discretion:


  • Issue store credit equal to the item price excluding shipping, or
  • Reproduce the item only if required by the print provider



We do not guarantee free replacement production or shipping unless required to remedy a verified fulfillment error.





Non-Exchangeable Items



The following items are not eligible for exchange:


  • Incorrect size (customers are responsible for reviewing the size guide)
  • Change of mind or buyer’s remorse
  • Sale or promotional items
  • Gift cards
  • Custom or limited-run pieces
  • Items showing signs of wear, washing, or misuse






Chargebacks & Disputes



Before initiating a chargeback or payment dispute, customers must contact Filthy Rituals Apparel and allow a reasonable opportunity for resolution.


  • Customers must allow up to 14 days for resolution after contacting support
  • Initiating a chargeback without first contacting us may result in refusal of future orders
  • We reserve the right to submit all policy documentation, communications, and fulfillment evidence to the payment processor or credit card company



Chargebacks submitted in violation of this policy may be contested.





Policy Acceptance



By submitting payment and completing checkout, you expressly acknowledge and agree that:


  • All items are made-to-order
  • You have reviewed and accepted this Return & Refund Policy
  • Exchanges are issued as store credit only
  • Original shipping fees are non-refundable
  • Free replacement shipments are not guaranteed



Submission of payment constitutes explicit acceptance of these terms.





Contact Us



For exchange requests or policy questions, contact:

📧 FilthyRitualsApparel@gmail.com